German Speaking Financial/Crypto Customer Service - Lisbon

German Speaking Financial/Crypto Customer Service - Lisbon

A fantastic opportunity for a German speaker, to join a crypto giant as a customer service agent in the heart of Lisbon.

What you’ll be doing:

• Supporting people with questions around their crypto account
• Ensuring clients are happy and resolve any of their issues around their accounts
• There is a clear career path with the opportunity to rise to team leadership and also Global leadership roles.

What you'll get:

• A base salary of €985 x14 months
• A language bonus of €1200 paid every 3 months for C2 level German speakers, C1 is €900
• A food allowance of €7.23 per day
• A benefit allowance of €575 per year
• Healthcare from day 1

Central Lisbon office
Monday-Friday covering 2 shifts, either 7am-4pm or 1pm-10pm
No weekends
No relocation is offered, you must be in Lisbon already with your fiscal numbers
Job starts October 6th 2025

What you’ll need to apply:

• Fluency in German (B2+) 
• English isn't necessary but a level of B1 is good.
• Experience in customer service of 12 months is required
• Experience in crypto or fintech is an advantage
• Be passionate
• Have the right to live and work in Portugal

If you have customer service expeirence, live in lisbon and want to get under the skin of this crypto giant, now is the time to apply!