Job Opportunity in Poland – Danish Customer Support | Start 28 July

Location: On-site | Poland
Contract Type: Full-time | Employment Contract (Umowa o Prac?)
Start Date: 28.07.2025 (applications close 3 business days prior)
Salary: 7,560 PLN gross/month

About the Role:
Are you fluent in Italian and passionate about delivering excellent customer service? Join a leading global brand in the retail industry and become part of a vibrant, multilingual team providing support to customers across Europe.

As a Customer Support Specialist, you will be the first point of contact for Italian-speaking customers, helping them with inquiries related to products, orders, deliveries, and general support. You’ll work in a fast-paced, structured environment where attention to detail and a positive attitude make all the difference.

Key Responsibilities:

• Provide professional customer support in Italian via phone, email, and chat

• Assist with product questions, order tracking, returns, and general inquiries

• Accurately log all customer interactions using internal systems (CRM)

• Collaborate with team members to ensure consistent service excellence

Who We’re Looking For:

• Fluent in Danish (C1 level)

• English proficiency (B2+ minimum)

• Strong communication and interpersonal skills

• Detail-oriented with the ability to multitask

• Willingness to work shifts within Monday to Sunday, 09:00–18:00 CET

• Previous customer service experience is a plus, but not essential

What’s in It for You:

• Stable full-time employment under a Labour Contract (UoP)

• Competitive salary: 10,800 PLN gross/month

• Structured training and ongoing support

• International team culture with clear career development opportunities

Important:
Recruitment for this position will close 3 business days before the start date (28.07.2025). Apply early to avoid disappointment!