English Speaking - Customer Service Advisor (Athens)

Location: Athens, Greece
Contract Type: Full-time, On-site
Shift Pattern:

• Until September: 15:00–23:00

• From September onwards: Rotational shifts between 14:00–07:00

We’re hiring English-speaking Customer Support Representatives to join a global customer support operation based in Athens. This is a fantastic opportunity to work in a structured, professional environment with excellent long-term benefits.

Key Responsibilities:

• Handle inbound customer calls, providing clear and helpful assistance across multiple markets

• Resolve queries efficiently while maintaining high customer satisfaction

• Communicate in a professional and empathetic manner at all times

• Work collaboratively to achieve team performance targets and service levels

What We’re Looking For:

• Fluency in English (B2 level or higher) – both spoken and written

• Confident communicator with a strong phone presence

• Previous customer service experience is an advantage

• Reliable, solution-focused, and a strong team player

• Based in Athens or able to commute independently to the office, including during night shifts

• Greek is not required

Salary & Benefits:

• €1,200 gross monthly salary

• 25% night shift premium (for hours between 22:00–06:00, in line with Greek labour law)

• €7.17 daily meal allowance (approx. €50/month in vouchers)

• Performance bonus

• 25 days of annual leave

• 9 paid public holidays (with premium pay when worked)

• Private health insurance and life insurance

• Comprehensive paid training

Important Information:

• This is a fully on-site role in Athens – no remote work options

• You must be able to commute safely during all shift hours

If you're fluent in English and ready to grow within a stable and international team, apply now and take the next step in your career.