German Speaking Customer Service - 24k Package

German Speaking Customer Service - Lisbon

Are you looking to work for a Major social Media Platform

Benefits - Package worth €24k

• Basic of €870 per month x 14
• Guaranteed Language bonus €400 per month
• Signing bonus €3,000
• Loyalty bonus €150 per month
• Relocation Package
• €7.17 in food per day worked
• Medical and Dental insurance

• Flight reimbursed to the value of €200 on completion of 3 months 
• €400 per month in accommodation support for first 4 months 

Key Responsibilities:

• Provide professional and efficient support to customers, sellers, and creators, consistently meeting high-quality service standards.
• Identify the root cause of reported issues and deliver effective resolutions to ensure customer satisfaction.
• Accurately summarise customer interactions and document them in the knowledge management system.
• Promptly escalate critical or high-risk cases to the appropriate teams or authorities

Apply today to find out more!