German Speaking Customer Service Advisor – Office-Based

Are you fluent in German (C1) and English (C1)? Do you have a passion for customer service and sales? This is your chance to join a leading international company and build a rewarding career in a fast-paced, dynamic environment.

What’s on Offer?

Competitive Salary with Clear Progression:

• Training Period: €1,185 per month (€935 base salary + €250 language allowance)
• Post-Training: €1,568 per month (€1,318 base salary + €250 language allowance)
• After Probation: €1,615 per month (€1,365 base salary + €250 language allowance)
• With Performance Increases: Up to €1,695 per month (€1,445 base salary + €250 language allowance)
• Performance Bonuses: Earn up to €3,000 per year
• Commission: Additional earnings up to €3,000 per year

Working Hours:

• Full-time 40-hour work week
• Monday to Sunday, between 8 AM – 7 PM

Your Role:

• Handle incoming customer calls, converting inquiries into sales.
• Work towards performance targets in sales, call-handling, and service quality.
• Track and manage customer reservations, ensuring seamless support.
• Assist other markets by handling cross-market calls.
• Professionally handle customer complaints and resolve issues efficiently.
• Share customer feedback with team leaders to improve service quality.
• Work as part of a team, supporting and motivating colleagues.

Requirements:

• Fluent German (C1) and English (C1) – both written and spoken.
• Strong communication and sales skills.
• Ability to work in a fast-paced, customer-focused environment.
• A proactive team player with a positive attitude.

Benefits:

• Free parking for employees.
• Health insurance for peace of mind.
• Discounted phone plans to stay connected.
• Gym and lifestyle discounts on various services.

If you are looking for a long-term career opportunity with excellent growth potential, apply today and start your journey in customer service.