Spanish Speaking Customer Service - Airbnb

Spanish Speaking Customer Service - Start date Monday 31st March onsite Lisbon

Are you looking to work for Airbnb in Lisbon and have fraud or financial experience, as well as being a C2 level Spanish speaker? Then look no further!

Benefits

• Basic of €870 per month x 14
• 1st bonus of €50 per month guaranteed
• €150 per month in a permeance bonus
• €7.17 in food per day worked
• Medical and Dental insurance options

What you'll be doing

• Respond professionally and with empathy to Inbound phone calls, messaging, chat channels including urgent situations.
• The core work of an Aircover Support Specialist is to provide excellent community support by investigating, evaluating and resolving claims for hosts and guests filling a claim under our Airbnb Host Damage Protection, Host Liability Insurance, Experience Liability Insurance.
• Focused on fully understanding policies and their rationale, while implementing those to ensure the best interest of our community is satisfied.
• Investigate, identify and escalate issues appropriately by prioritising urgent and sensitive matters.

If you're in Lisbon already, speak C2 level Spanish and B2 English and have your right to work documents ready to go, give me a call to start Monday 31st March