Danish Customer Service

Are you fluent in Danish (C1) and English (B2)? Looking for an exciting opportunity to build a career in the airline industry? Join a leading global company in Warsaw, providing top-tier customer support for a well-known airline.

What’s on Offer?

• Relocation Package: Flight/train/bus ticket plus two weeks of hotel accommodation
• Competitive Salary: 11,000 PLN gross per month
• Employment Contract: Full-time with long-term career growth
• Comprehensive Training: Fully paid two-month training programme
• Private Medical Care (Luxmed) and Group Insurance
• Sports and Leisure Benefits
• Multinational Work Environment with career development opportunities

Your Role:

• Handle inbound calls and chats in Danish
• Assist customers with flight bookings, ticket changes, cancellations, and refunds
• Provide information on fares, services, and travel regulations
• Process special service requests such as wheelchairs and pet travel
• Support customers with travel difficulties

Who We’re Looking For:

• Fluent in Danish (C1) and English (B2)
• Strong communication and problem-solving skills
• Excellent technical skills (MS Office, browsers, CRM tools)
• Previous customer service experience is an advantage
• Positive attitude and ability to work in a dynamic environment

Work Details:

• Location: Warsaw, Poland (Office-Based)
• Start Date: 22 April 2025
• Shifts: Monday to Friday: 07:00 - 19:00, Saturday to Sunday: 09:00 - 18:00 (working weekends twice a month)

If you are ready to start an exciting career in customer service, apply today.