Location
Sofia
Bulgaria
Language
German
Salary
36600.00
BG lev
About the Role
Exciting Opportunity in Customer Support
Are you fluent in German (C1) and English (B2+)? Do you enjoy problem-solving and providing excellent customer service? We have a fantastic opportunity for you to join a well-established technology company in Sofia, supporting customers with their technical inquiries.
What’s in it for you?
- Salary: 3,050 BGN gross per month
- Performance Bonus: Up to 5% of your monthly salary
- Work-from-Home Option: Available after training (performance-based)
- Comprehensive Training: 20 days of office-based training (Monday–Friday, 9:00–18:00)
- Office-Based Role in Sofia with potential for remote work
Your Role:
- Assist German-speaking customers with troubleshooting and technical support
- Provide clear and professional guidance on product usage
- Maintain high levels of customer satisfaction
- Accurately document interactions and follow company processes
Who We’re Looking For:
- Fluent German speaker (C1) with strong English skills (B2+)
- Excellent communication and problem-solving abilities
- Previous experience in customer service or technical support is a plus
- Comfortable with office-based work, with potential for remote work after training
Start Date: 31st March 2025
If you’re looking for a career in customer support with excellent benefits and career growth opportunities, apply today!
