Norwegian Speaking - Customer Service Advisor

Are you fluent in Norwegian (C1) and English (B2)? Do you have a passion for customer service and problem-solving? This is your chance to join a leading international company providing top-tier customer support for a well-known TV and streaming service provider.

Your Responsibilities:

• Handle customer inquiries via phone, email, and chat regarding subscriptions, billing, contracts, and technical issues.
• Provide first and second-line support for both individual and business customers.
• Assist with service troubleshooting, ensuring an excellent customer experience.
• Process customer complaints with professionalism and empathy.
• Make occasional outbound calls for administrative purposes, such as customer feedback and payment reminders.

What We’re Looking For:

• Fluency in Norwegian (C1) and English (B2).
• At least 6 months of experience in customer service.
• Strong communication skills and a service-oriented mindset.
• Basic technical and administrative knowledge.
• Availability to work 5 days a week in rotating shifts (Mon-Fri: 08:00-18:00).

What’s on Offer?

• Competitive Salary – 10,000 PLN gross per month.
• Employment contract with full benefits.
• Additional perks including MyBenefit/Multisport, LuxMed healthcare, language classes, and group insurance.
• Office-based role from anywhere in Poland.
• Full training and career development opportunities in a multinational environment.

If you’re looking for a stable career opportunity with a leading company, apply today and take the next step in your customer service career!