Customer Services Advisor – Italian speaking

This is your opportunity to work for a global leader in customer experience services, employing over 300,000 people across 40 countries. The company is renowned for transforming customer experiences and empowering its people to achieve their full potential. Those who join become part of a diverse, global team where innovation, collaboration, and personal growth are at the forefront. Employees here embark on a journey of impact, learning, and success, within a company that consistently ranks among the best in its field.

If you’re a natural communicator with a heart for service and problem solving, we want you! We’re looking for multilingual customer-focused individuals to join a global force, respected and recognised for the paramount customer care they deliver year after year.

Sector - Financial Services 

What You’ll Do:

• Connect with customers through phone, email, and live chat to provide friendly, support.
• Handle customer inquiries, troubleshoot and resolve queries with empathy, and efficiency.
• Work closely with your colleagues to share knowledge, strategies, and insights to continuously improve service.

• €1000 plus 10% bonus each month 
• 10% monthly performance bonus
• Private health and life insurance (including eyecare and dental)
• Access to a corporate gym
• Daily cash bonus on a Mastercard
• Fixed working hours available for mothers with children under 2
• Meal voucher card: €50 net per month (first year)
• Relocation support includes 1 month free accommodation in hotel and flight paid for. 

Working hours : Monday - Sunday 8am-8pm  (Always working 5 days a week, 8 hours per day)

"Be where you want to be"