Contact Centre Team Leader – German speaking

Location

Riga
Latvia

Language

German

Salary

2300.00
Euros
About the Role
This is your opportunity to work for a leading global technology company with over 130,000 professionals across 90 countries. As a frontrunner in digital transformation, it drives technological advancements for businesses worldwide. Employees who join become part of a culture that encourages innovation, fosters continuous learning, and values the unique contributions of everyone. Careers here are filled with opportunities to lead, innovate, and make a global impact at a company that consistently ranks among the top in its industry.

Are you ready to lead a team, make an impact, and be part of something meaningful? Join our client as a Contact Centre Team Leader, where you'll inspire and empower a group of talented individuals to deliver next-level customer experiences. If you're driven by purpose, passion, and the desire to grow, this role is for you!
What You'll Do:
  • Lead, motivate, and coach a team of customer service agents.
  • Create a fun, inclusive, and high-energy environment.
  • Drive performance while making sure everyone feels supported and heard.
  • Problem-solve in real-time and handle escalations like a pro.
  • Collaborate with leadership to continuously improve processes.
  • Celebrate wins and ensure the team is thriving both personally and professionally.
46 days annual leave, relocation package, free Latvian lessons, private healthcare insurance

APPLY HERE

Phone
One file only.
10 MB limit.
Allowed types: text, pdf, doc, docx, rtf, odt.