German Speaking Technical Support Agent - Lisbon

Location

United Kingdom

Language

German

Salary

1835.00
Euros
Benefits

Monthly Gross Salary of € 1.235

00 Monthly Performance-based Bonus up to € 120

00 An extra € 1.100

00 Gross on top of your Salary twice a year A Daily food allowance of € 7

23 - € 167

00 Monthly Relocation packages with air flight and accommodation provided if needed Full-time contract (40 hours a week) Monday-Sunday 8:00am - 17:00pm (8 hours rotational shift) Private health insurance 

About the Role

German Customer Technical Support in Lisbon, Portugal!

Do you speak fluent German and want to experience a new country, well now is your opportunity to live and work in Lisbon, Portugal. You'll work as a technical support agent for a major IT tech brand agent for a major brand and enjoy everything Portugal has to offer.

Salary and Benefits:

  • €1100 per months, in Portugal you get paid x14 months
  • A Guaranteed bonus of €135 per month
  • Up to €120 performance bonus per month
  • Daily meal allowance of €7.23
  • Travel allowance of €20 per month
  • Apartment for people relocating costing just €280 per month which includes all bills
  • Reimbursement of airfare on completion of 6 months work.
  • 6-month contract with possibility of extension

Working Hours:

  • Monday to Friday: 08:00 to 20:00 (Rotational)
  • Saturday and Sunday: 08:00 to 17:00
  • Rotational 2 days off

Responsibilities:

  • Assist users with pre ssles general inquiries, and technical support via phone, email, chat, and social channels
  • Adapt brand voice and tone for interactions on private and public channels
  • Respond to customer escalations and document relevant case information
Requirements
  • Speak C2 level German and B2 level English
  • Have the right to live and work in Portugal or the EU

If you're ready to take your life to the next level and experience the vibrant city of Lisbon, apply now! 

APPLY HERE

Phone
One file only.
10 MB limit.
Allowed types: text, pdf, doc, docx, rtf, odt.