Dutch Customer Service - Remote

Are you fluent in Dutch (C1) and English (B2+)? Join a leading multinational company and provide exceptional customer support for digital payment solutions and employee benefit services—all from the comfort of your home in Bulgaria.

What’s on Offer?

• Salary: €1,450 per month (2,835 BGN gross)
• Performance Bonus: €105 per month (205 BGN)
• Private Healthcare & Free Dental Care
• Full-Time Employment Contract with long-term career opportunities
• Comprehensive Training Programme (5 days, fully remote)
• Work-from-Home Role – No need to relocate

Your Role:

• Handle inbound calls and emails from Dutch-speaking customers
• Provide support for three key products:
  • Voucher Services – used for cleaning, groceries, and transport assistance
  • Electronic Vouchers & Cards – supporting eco, lunch, sport, and gift cards
  • Business-to-Business Services – assisting companies managing employee benefits
• Complete administrative tasks and ensure customer satisfaction
• Follow company procedures and collaborate with internal teams

Who We’re Looking For:

• Fluent in Dutch (C1) and English (B2+)
• Strong communication and problem-solving skills
• Previous customer service experience is an advantage
• Ability to work in a fast-paced, multinational environment
• Excellent organisational and administrative skills
• Stable internet connection and a quiet home office setup

Work Details:

• Location: Fully remote, anywhere in Bulgaria
• Working Hours: Monday to Friday, 08:00 – 21:00 (rotating shifts, 40 hours per week)
• Start Date: Flexible

If you are looking for a fully remote role with great benefits and career growth potential, apply today.