Italian-Speaking Customer Service Advisor – Office-Based

Are you fluent in Italian (C1) and English (C1)? Do you have a passion for customer service and sales? This is your chance to join a leading international company and build a rewarding career in a fast-paced, dynamic environment.

What’s on Offer?

Competitive Salary with Clear Progression:

• Training Period: €1,020 per month (including language allowance)
• Post-Training: €1,403 per month (including language allowance)
• After Probation: €1,450 per month (including language allowance)
• With Performance Increases: Up to €1,530 per month (including language allowance)
• Performance Bonuses: Earn up to €2,500 per year
• Commission: Additional earnings up to €3,000 per year
• Language Allowance: €85 per month (€1,020 per year)

Working Hours:

• Full-time, 40 hours per week
• Monday to Sunday, between 8 AM – 7 PM
• Start Date: 4th April

Your Role:

• Handle incoming customer calls, converting inquiries into sales.
• Work towards performance targets in sales, call-handling, and service quality.
• Track and manage customer reservations, ensuring seamless support.
• Assist other markets by handling cross-market calls.
• Professionally handle customer complaints and resolve issues efficiently.
• Share customer feedback with team leaders to improve service quality.
• Work as part of a collaborative and motivated team.

What We’re Looking For:

• Fluency in Italian (C1) and English (C1) – both written and spoken.
• Strong communication and sales skills.
• Ability to thrive in a fast-paced, customer-focused environment.
• A proactive, team-oriented mindset with a positive attitude.

Additional Benefits:

• Free Parking for employees.
• Health Insurance for peace of mind.
• Discounted Phone Plans to stay connected.
• Gym & Lifestyle Discounts on various services.

If you’re looking for a long-term career opportunity with excellent growth potential, apply today and start your journey in customer service and sales!