German Speaking Customer Service Lisbon - Relocation included

German Customer Service in Lisbon, Portugal

Have you ever spoken to the customer service of a large, reputable company on the phone or chatted via live chat? Chances are you were in contact with someone in Lisbon. The city is a popular location for many global customer service companies. And that's exactly what this is all about: As a customer support and online marketing employee via email, phone, or chat, you'll be available to customers and business partners as a friendly contact, strengthening their brand.

Our partners operate in many different sectors, and their staffing needs change regularly. Therefore, we present several areas of responsibility here, which vary depending on the specific job and employer. In your initial interview with us, we will present all the specific, currently available positions and find the right match for you.

Salary and Benefits:

• A competitive to Portugal monthly salary and bonuses 
• 14 monthly salaries
• Daily food vouchers of €7.23
• Travel allowance of €20 per month
• 40 hour a week contract for a minimum of 6 months, 5 days on, 2 days off
• 3 weeks fully paid training

• Accommodation from day 1, no deposits required, rent comes directly from salary
• Travel expenses reimbursed after 6 months, which could be extended to 12 months if you wish

• Assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, and social channels
• Adapt brand voice and tone for interactions on private and public channels
• Respond to customer escalations and document relevant case information

• Speak C2 level German and B2 level English
• Have the right to live and work in Portugal or the EU

If you're ready to take your life to the next level and experience the vibrant city of Lisbon for the next 6 months, apply now!