Location
Porto
Portugal
Language
German
Salary
16840.00
Euros
Benefits
Health insurance included
About the Role
This is your opportunity to work for a global leader in customer experience services, employing over 300,000 people across 40 countries. The company is renowned for transforming customer experiences and empowering its people to achieve their full potential. Those who join become part of a diverse, global team where innovation, collaboration, and personal growth are at the forefront. Employees here embark on a journey of impact, learning, and success, within a company that consistently ranks among the best in its field.
Do you love helping others? Do you have a knack for turning challenging situations into positive experiences? Do you love talking? If you’re a natural communicator with a heart for service and problem solving, we want you! We’re looking for multilingual customer-focused individuals to join a global force, respected and recognised for the paramount customer care they deliver year after year.
What You’ll Do:
Do you love helping others? Do you have a knack for turning challenging situations into positive experiences? Do you love talking? If you’re a natural communicator with a heart for service and problem solving, we want you! We’re looking for multilingual customer-focused individuals to join a global force, respected and recognised for the paramount customer care they deliver year after year.
What You’ll Do:
- Connect with customers through phone, email, and live chat to provide friendly, support.
- Handle customer inquiries, troubleshoot and resolve queries with empathy, and efficiency.
- Work closely with your colleagues to share knowledge, strategies, and insights to continuously improve service.
- Annual salary €16,840
- Health care
- Start date 21st October 2024
- Shift pattern No nights Monday to Sunday - Rotative shifts within the
Monday to Friday: 08:00h - 18:00h
Saturday and Sunday 08:00h - 17:00h
(occasionally you must have availability from 08:00h - 19:00h)
Days off: 2 days (rotative)
